Archive
Tag: customer experience
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Use Your Restaurant Customers’ Feedback for Good with Ovation’s CEO
In this episode of my restaurant podcast, “The Restaurant Prosperity Formula,” Ovation CEO Zack Oates joins to discuss using data for customer retention.
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Teach Restaurant Staff How to Upsell without Turning Off Customers
Too many restaurant staff are afraid of upselling. They don't want to come across as pushy, or they think they're taking advantage of the guest. To make sure your customers have the best experience in your restaurant, let's teach restaurant staff how to upsell without turning off customers.