Archive
Tag: restaurant owner leadership
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Successful Restaurant Stories: Where Are They Now
In this podcast episode, my guest is Emmy Barnick, owner of The Captain’s Cabin in Washburn, ND. In this “where are they now” interview, Emmy describes her timeline from thinking about closing her restaurant to making a bottom-line improvement of $288,000 in the last 12 months. Click to listen.
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Why Restaurant Owners Should Care About Company Culture
The major transformation restaurant owners have in working with me is the shift in their company culture. Watch this video, and I’ll share exactly why restaurant owners should care about company culture.
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Restaurant Customer Service Following Jill Raff’s Inside Out Framework
Restaurant customer service is everything in the hospitality industry. For this episode of The Restaurant Prosperity Formula, I talk with Jill Raff, a highly experienced customer experience strategist and author.