 Restaurant owners, let me describe a situation and see if it feels familiar. You own the restaurant. Your money is on the line. Your name is on the lease. But decisions are being made without you. Schedules change without discussion. Systems get ignored or reinterpreted. And when you push back, you...
Are you trying to build a reliable leadership team but are having a hard time keeping your best managers? The truth is, great managers don’t leave jobs; they leave because they can’t see a future. The trick is to provide them with a clear roadmap to success and create a team that's motivated to stay...
Do you have an outstanding team member who could make a great supervisor? If so, you’re probably wondering how to approach this important conversation and set them up for success. Promoting from within is one of the best ways to build a strong team and maintain a great company culture. I have nine s...
