If you're a restaurant owner trying to figure out the best way to price your menu items, this is a must-read. I’m going to review the common menu pricing mistakes that many restaurants fall victim to and, through a demonstration, introduce two powerful tools that can transform your menu...

I’m putting a flag in the ground: your restaurant is not a food business. It’s a hospitality business. If you tell people you are in the food business, then you’re telling them you provide the same thing as a gas station, which also sells food. Restaurants have the privilege to...

The beautiful part about being in the restaurant business is you get to create memories for your guests. For real restaurant pros like you, this is what it's all about. The unfortunate reality is sometimes those memorable moments aren't always positive. Since the pandemic, many restaurants are...

Have you ever heard the phrase that which you measure improves? It's really one of the most powerful pieces of advice any restaurant owner should follow. The value of your restaurant’s numbers, data and metrics can mean the difference between you making money and going out of business. The...

The restaurant business can eat you alive. For example, Ohio State University did a study many years ago that showed 59 percent of all restaurants fail in the first three years of business. The National Restaurant Association once reported that the average restaurant makes a nickel to 8 cents on...

It's getting harder and harder to find and keep good restaurant team members. Showing your employees that they are appreciated has become the number one priority for restaurant owners who want to have a full staff. To help you stop the revolving door of employees, I'm going to share with you my...

As a restaurant owner, don't you want to be the best restaurant operator you can be? Are you in fact on a mission to find ways to be a better restaurant operator? In this video, I'm going to share with you the four basic things you need to always be improving to be a better restaurant operator.