#32: How to Keep Restaurant Employees Happy and Why You Should Care

November 2, 2021 by David Scott Peters

I don’t need to tell you about the labor crisis in the restaurant and hospitality industry. You’re living it day in and day out, running short-staffed or running with less-than-ideal employees.

In fact, Restaurant Business reported in an article entitled “Restaurant Workers are Quitting at Historically High Rates” that nearly 7% of the nation’s restaurant and hotel workers quit their jobs in August of 2021.

They went on to say no other industry came close to that level of voluntary departures. In this episode of Restaurant Hospitality Formula, I’m talking about some of the reasons people are leaving the industry and how you can deal with that in your restaurant. It’s the fourth quarter and it’s time to re-recruit your employees, find out what makes them happy and come up with ways to keep them satisfied.

I offer ideas for how to approach your employees, things you can do to meet their needs, cover how you can afford it, and other resources to help you during this ongoing crisis.

Your restaurant’s success and your future freedom depend on them!


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