#54: Why It Is OK to Let Your Restaurant Manager Go

September 7, 2022 by David Scott Peters

As a small business owner, one of the most difficult things to do is let someone in management go.

Especially in an independent restaurant, these people can be like family to you and have put a lot of themselves into your business. But as you grow and adjust your expectations, some people just can’t grow in the job. Other times, they are just not a good culture fit. No matter the reason, concluding that it’s time for that manager to go sucks. Nobody likes to fire people, especially when you really care about them personally.

In this episode of my podcast, The Restaurant Prosperity Formula, I want to teach you:

  • How to know when it’s time to fire a manager
  • Why I would rather run short staffed than have the wrong people on my team
  • What to do put yourself in a position where when a manager leaves voluntarily or through disciplinary action, you’re not worried about it.

Also during this podcast I share several examples of what the restaurant owners I coach have done when faced with this issue:

  1. The kitchen manager who is good until he gets busy.
  2. The GM that was full of excuses.
  3. The chef that was destroying company culture.

As people in the hospitality business, we care about people. It’s often to a point where you bleed financially because you give your kitchen people overtime, you give your people the time off they need, and will go short staffed.

So when you care about somebody and ultimately they're putting you in a position to have to make a decision about their employment, that's really hard.


Learn the 3 principles the most successful restaurant owners follow and how you can learn to follow them, too: https://dsp.coach/principlesx3

Sponsor – Repeat Returns: http://repeatreturns.com/dsp 


This episode is being brought to you by Repeat Returns. If you’re a restaurant owner of a medium to high-volume independent restaurant, multi-unit or franchise operator and you’re looking for a proven and realistic solution to attract, grow, and retain customers... then you really need to visit Repeat Returns. Repeat Returns is a modern marketing platform created by a restaurant owner for restaurant owners... It studies each customer’s habits and patterns, predicts the most profitable outcome for your restaurant every single day, and deploys the marketing to make that happen. You never lift a finger. Click here to see if Repeat Returns is right for you.

Rate, Review, & Subscribe

Please rate and leave a review on Apple Podcasts, Spotify or wherever you happen to listen to podcasts. By leaving us a review, other restaurant pros seeking out this information are able to find it. I read the reviews and hearing how this information has benefited you, does wonders for me. Also, if you find any of the discussions helpful, share them! The more restaurant pros who have access to them the better we become as an industry.

Other ways to enjoy this post:

Download Transcript
Download on Apple Podcasts
Listen on Spotify
More Ways to Listen
Email Me New Episodes