If you’ve ever hired someone because you needed a body to work in the restaurant and then paid for it for months, this episode will feel uncomfortably familiar. In episode 140 of “The Restaurant Prosperity Formula” podcast, I sit down with Dwight Crain, managing partner of Eleserv, to talk about the real reason turnover keeps…
You know things are bad in your restaurant when you’re so overwhelmed you forget to eat for three days and your debit card is declined at the gas pump. In this episode of “The Restaurant Prosperity Formula” podcast, I sit down with Kristi and Tracy Carter, owners of JAC’s Craft Smokehouse in West Monroe, Louisiana,…
If you’ve ever felt like you’re doing everything “right” in your restaurant and still not getting the results you want, this podcat episode is for you. In this conversation with restaurant pro and digital media legend Shawn P. Walchef of Cali BBQ and Cali BBQ Media, we dig into why “build it and they will…
I open this episode with a challenge: What if the difference between feeling chained to your restaurant and finally running it on your terms comes down to five leadership habits you can choose — every single day? In Episode 137 of the “Restaurant Prosperity Formula Podcast,” I dig into how visibility, consistency, development, clarity, accountability,…
I opened this episode with a simple truth: restaurants don’t win on one great meal — they win on the second and third visits. In my conversation with hospitality pro Darren Denington, we unpack what really drives repeat business right now: first impressions that stick, value guests can feel (beyond price) and service that creates…
Who doesn’t love a comeback story? In episode 135 of “The Restaurant Prosperity Formula” podcast, I sit down with Linda Grace Zadoian, owner of Piccadilly Grace Café & Market in San Marino and South Pasadena, California, to trace her path from middle-market finance to multi-unit operator who rediscovered joy in the business. You’ll hear how she…
What happens when the coach becomes the one in the hot seat? In this episode of “The Restaurant Prosperity Formula” podcast, I hand the mic to longtime friend and Mastery Plus member, Brian Sandel, co-owner of Creekwood Grill in Cypress, Texas. Sandel brings decades of restaurant experience to the table — and plenty of tough,…
When money’s tight, creativity has to be tighter — and that’s exactly what you’ll learn about in episode 133 of the “Restaurant Prosperity Formula” podcast. I share how the most resilient operators innovate without big tech, big teams or big checks. You’ll learn how to spot high-impact opportunities right under your nose, pressure-test ideas cheaply,…
If your restaurant feels like it’s running your life, this episode of “The Restaurant Prosperity Formula” podcast is for you. I invited leadership expert and author of “Watch Me Rise Dr. Doug “Dr. Luff” Luffborough — who went from homelessness to Harvard and a career coaching leaders — to join me and talk straight to…
What does it take to go from pulling double shifts in your family’s restaurant to running four successful locations while still making time for family? In this episode of “The Restaurant Prosperity Formula” podcast, I sat down with Matt Jacobs, a Pennsylvania-based restaurant entrepreneur who built Ben Franklin’s Tap Room and now owns three Jersey…