How to Use Your Restaurant Customersā€™ Feedback for Good with Ovationā€™s CEO Jan 22, 2025

 In this episode of my podcast, The Restaurant Prosperity Formula, I had the privilege of chatting with Zack Oates, founder and CEO of Ovation. Ovation is a cutting-edge guest experience platform that helps restaurants collect and act on customer feedback in real-time. Oates’s passion...

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Teach Restaurant Staff How to Upsell without Turning Off Customers May 10, 2022

Too many restaurant staff are afraid of upselling. Servers and bartenders don't want to come across as pushy, or they think they're taking advantage of the guest. When they think of upselling this way, they just won't do it. And while nobody likes to be sold to, the best salespeople are working...

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