If your team flinches when they hear “accountability,” you’re doing it wrong — and it’s costing you thousands. Accountability isn’t about blame. It’s about ownership. And when it’s done right, your entire restaurant culture transforms. I always say accountability equals answerability. It’s not ab...
You've heard me say it before: systems change everything. But maybe you're thinking, “That’s great for someone else. My situation is different.” Well, guess what? These restaurant owners thought the same thing. And today, I’m going to share what happened when they finally said “enough” and did th...
Ever feel like running a restaurant is like juggling flaming knives while riding a unicycle? You're not alone. Today, I want to answer a question I hear all the time: Why does the restaurant business feel so hard?
It’s not the business, it’s the systems
The restaurant industry isn’t inherently ...
 Ever wonder if it's possible to manage your restaurant without showing up every single day? Let’s talk about what it really takes to pull it off — without sacrificing consistency, culture, or profitability. Let’s talk about what it takes to manage your restaurant remotely without everything falling...
Too many restaurant owners think being a great leader means leading by example — but they get it wrong. Instead of setting the vision and building the team that runs the business effectively, they become their restaurant’s best line employees. They’re stuck doing everything themselves. If you want t...
 Are you stuck working in your restaurant instead of running it? Constantly putting out fires, working insane hours and wondering if there's ever a way to break free? You’re not alone. In this tip, I’ll show you the best practices that separate thriving restaurant owners from those who are just surv...
Are you treating your chef like an artist instead of a manager? If so, you're making a big mistake. Let’s talk about why your chef isn’t just a cook — they need to be a leader.
A lot of restaurant owners make the mistake of treating their chef like a creative genius, someone whose primary job is to...
 Have you ever felt like managing your team is like herding cats? You’re not alone. Most restaurant owners struggle with common management mistakes that lead to frustration, high turnover and lost profits. Don’t worry — today, we’re diving into the five most common staff management mistakes that mig...
Struggling to pick the right restaurant coach? It’s a big decision that can make or break your business. But here’s the thing: not all coaches are created equal. Let me share five truth bombs that will save you time, money and frustration.
Truth bomb #1: Restaurant coaching isn’t a magic wand
H...
Are you trying to build a reliable leadership team but are having a hard time keeping your best managers? The truth is, great managers don’t leave jobs; they leave because they can’t see a future. The trick is to provide them with a clear roadmap to success and create a team that's motivated to stay...
 Did you know your glassware could be costing you thousands of dollars every year? Most restaurant owners overlook this small but critical detail. However, the right choice can save you money, improve your guest experience and even boost your bottom line. Let’s break down exactly how to make your gl...
Imagine running your kitchen like a well-oiled machine—every order is perfect, every customer leaves happy, and stress levels stay low. Sounds like a dream, right? Well, it all starts with one key ingredient: communication. Whether it's in the kitchen, on the floor, or at the bar, good communication...
