Restaurant management checklists are the first system I teach in my group coaching program for a number of reasons. Of course I get pushback on them because restaurant owners say they’ve used checklists in the past, and they don’t work. For every restaurant owner that tells me that, I...

Have you ever heard the phrase “garbage in equals garbage out?” You know what that refers to, right? If you use the wrong numbers in any formula for software or a spreadsheet, you'll get bad results. And when it comes to running a profitable restaurant, it couldn't be more of an...