How to Be a Better Restaurant Operator Sep 27, 2022

As a restaurant owner, don't you want to be the best restaurant operator you can be? Are you in fact on a mission to find ways to be a better restaurant operator? In this video, I'm going to share with you the four basic things you need to always be improving to be a better restaurant operator.

...
Continue Reading...
Restaurant Owners: Stop the Stress Cycle in Your Restaurant Feb 09, 2022

Today's podcast episode topic centers around what kind of mindset shift you as a restaurant owner must follow to be the leader your restaurant needs to manage the incredible challenges our industry is facing. I'm excited to share with you how you can take control of what you can control and lead...

Continue Reading...
How Restaurant Owners Can Support Employees to Reduce Stress in the Workplace Dec 01, 2021

The restaurant industry is known for being stressful and people who work in it tend to thrive in the fast-paced, adrenaline-fueled environment. It’s also known for being an industry where people turn to unhealthy coping mechanisms such as self-medication with alcohol, drugs, etc. It’s...

Continue Reading...
Successful Restaurant Stories: Where Are They Now Oct 21, 2021

Successful restaurant stories are important for other restaurant owners for inspiration, motivation and comfort. Today's topic centers around the story of one restaurant owner who I’ve talked to in the past. Emmy Barnick, owner of The Captain’s Cabin in Washburn, ND, made incredible...

Continue Reading...
Why Restaurant Owners Should Care About Company Culture Oct 19, 2021

The major transformation restaurant owners have in working with me is the shift in their company culture. Have you heard people talk about company culture and how important it is? As a systems guy who helps restaurant owners have a life and make money, I can tell you the systems are the easy...

Continue Reading...
Restaurant Customer Service Following Jill Raff's Inside Out Framework Sep 22, 2021

Restaurant customer service is everything in the hospitality industry. When done right, your guests have an experience that creates memories, which are only enhanced by your service. For this episode of The Restaurant Prosperity Formula, I talk with Jill Raff, a highly experienced customer...

Continue Reading...