In the restaurant industry it’s important to focus on numbers and performance because those numbers tell you the health of your business. As a coach, I teach restaurant owners how to use budgets and set goals and then measure them. When hiring managers, it’s important to find those...

As a restaurant owner your success is wholly dependent on the success of your managers. I cannot stress this enough. Let me ask you: Why do you have managers? There is really only one answer to this question and that's to ensure the process is working. Let’s talk about unleashing your...

Over the past 20 years of coaching restaurant owners, one thing has not changed: the challenge of finding the right kitchen manager or chef for your restaurant. It’s pretty easy to convince yourself you found the right person to later find out they’re a disaster of a choice....

Hiring a restaurant manager is a challenge, but there’s no greater challenge than finding the right kitchen manager. A lot of restaurant owners look to chefs as an ideal manager in the kitchen. After all, they are people destined to help create an experience in a restaurant that results in...