As a restaurant owner, your success hinges on you having a management team in place that knows what their job is, how to do it, how well it should be done and, most importantly, by when. This requires you to lead your management team, cultivate, coach and correct your management team, and hold them accountable….
As a restaurant owner you experience the highs and lows of the business on a routine basis, while wearing all the hats of the business. Think about it… when hasn’t there been some sort of crisis in our industry where you’ve had to find solutions for all the different areas of your business? What if…
Sometimes it feels like it’s getting harder and harder to make money in the restaurant industry as an independent restaurant. Well, that’s because it is. You’re dealing with rising food and beverage costs, increased labor costs, a labor shortage, costs forced on you by third-party delivery services and so much more. That’s the reality of…
While the last couple of years have made it difficult to focus on developing a great employee training system in your restaurant, I want to spend this episode diving into why training is so important to the success of your business. To do that, I’ve invited Joe Erickson to be my guest for this this…
All too often restaurant owners operate their businesses on an island. While there is a whole world out there of innovation, best practices and support, restaurant owners often find themselves feeling alone, isolated and the only one who suffers from the constant challenges. That’s the life of a typical restaurant owner. However, when restaurant owners…
The U.S. and most of the world are experiencing a major labor shortage, making restaurant owners operate in fear mode, constantly worrying about restaurant staffing. In this episode of Restaurant Prosperity Formula, I’m talking with Ryan James, owner of Mother’s Cantina in Ocean City, Maryland, which includes two full-service TexMex restaurant locations, a commissary kitchen,…
The restaurant industry is known for being stressful and people who work in it tend to thrive in the fast-paced, adrenaline-fueled environment. It’s also known for being an industry where people turn to unhealthy coping mechanisms such as self-medication with alcohol, drugs, etc. It’s only grown worse since 2020 with the increased pressure on the…
Restaurant technology can benefit your business in so many ways. Efficiency, accuracy, flow, consistency are all benefits of restaurant technology. But what kinds of technology tools are worth the investment? In this episode of Restaurant Prosperity Formula, I’m talking with Jeremy Julian, host and producer of “The Restaurant Technology Guys” podcast and blog, and the…
I don’t need to tell you about the labor crisis in the restaurant and hospitality industry. You’re living it day in and day out, running short-staffed or running with less-than-ideal employees. In fact, Restaurant Business reported in an article entitled “Restaurant Workers are Quitting at Historically High Rates” that nearly 7% of the nation’s restaurant…
Get ready to be inspired! In this episode of The Restaurant Prosperity Formula, my guest is someone you’ve heard from before. I interviewed her in November 2020. Her story was pretty inspiring then, but almost a year later it’s even more so. Emmy Barnick, owner of The Captain’s Cabin in Washburn, ND, made incredible changes…