Have you ever said, “We’ve tried systems, but they didn’t work”? Here’s the uncomfortable truth: it’s not the systems; it’s the accountability. Systems fail without it. You can have the prettiest checklist and the most expensive software, but if no one makes sure those systems are followed every ...
Here’s a truth that might sting: your restaurant’s success starts and ends with you. If your team is unmotivated, unorganized or unaccountable, it isn’t just “bad hires” — it’s leadership. And if you don’t become the leader your restaurant deserves, you’ll keep fighting the same fires day after d...
If you feel like you’re working harder than ever and your restaurant still can’t run without you, listen up. I’m about to show you the one thing that will give you your life back. It’s not magic. It’s not luck. It’s systems. Let’s talk about how to build restaurant systems that solve the problems...
Are you managing your restaurant like it’s 2005 with spreadsheet schedules and guest checks in a shoebox? Or are you running a restaurant that practically runs itself? Which sounds better? Today I want to share how technology is reshaping restaurants so you can finally work on your business inste...
 Some restaurant owners seem to have it all figured out. Their restaurants hum with energy, their teams are dialed in, and they keep hitting their numbers, even when the industry throws curveballs. Others? They spin their wheels, overwhelmed and barely keep their heads above water. I’ve coached t...
If your team flinches when they hear “accountability,” you’re doing it wrong — and it’s costing you thousands. Accountability isn’t about blame. It’s about ownership. And when it’s done right, your entire restaurant culture transforms. I always say accountability equals answerability. It’s not ab...
You've heard me say it before: systems change everything. But maybe you're thinking, “That’s great for someone else. My situation is different.” Well, guess what? These restaurant owners thought the same thing. And today, I’m going to share what happened when they finally said “enough” and did th...
Ever feel like running a restaurant is like juggling flaming knives while riding a unicycle? You're not alone. Today, I want to answer a question I hear all the time: Why does the restaurant business feel so hard?
It’s not the business, it’s the systems
The restaurant industry isn’t inherently ...
 Ever wonder if it's possible to manage your restaurant without showing up every single day? Let’s talk about what it really takes to pull it off — without sacrificing consistency, culture, or profitability. Let’s talk about what it takes to manage your restaurant remotely without everything falling...
Too many restaurant owners think being a great leader means leading by example — but they get it wrong. Instead of setting the vision and building the team that runs the business effectively, they become their restaurant’s best line employees. They’re stuck doing everything themselves. If you want t...
 Are you stuck working in your restaurant instead of running it? Constantly putting out fires, working insane hours and wondering if there's ever a way to break free? You’re not alone. In this tip, I’ll show you the best practices that separate thriving restaurant owners from those who are just surv...
Are you treating your chef like an artist instead of a manager? If so, you're making a big mistake. Let’s talk about why your chef isn’t just a cook — they need to be a leader.
A lot of restaurant owners make the mistake of treating their chef like a creative genius, someone whose primary job is to...