In my almost 20 years of being a restaurant coach, I have learned what a restaurant owner's most important challenges are, how to fix them and how to help them make their restaurant business dreams come true. How do I do it? Restaurant owners – you – have all the power. I simply...

Restaurant owners often think they're losing customers because of the competition. But what if I told you that while you might be losing a few to competition, it only accounts for about 9 percent of lost customers? Let’s talk about all the reasons you lose customers, the number one reason...

Have you ever had that feeling in the pit of your stomach that something is absolutely wrong with one of your employees? Like they're doing more harm than good to your business even when, and especially when, you think they're one of your best. If you can relate, then your gut is trying to tell...

As a restaurant owner, your success hinges on you having a management team in place that knows what their job is, how to do it, how well it should be done and, most importantly, by when. This requires you to lead your management team, cultivate, coach and correct your management team, and hold...

Managing a restaurant has its ups and downs, many of which are out of your control. We're all familiar with these kinds of challenges, but there is one challenge that is within your control and mastering it is critical to your success: managing people. Here I want to share with you my top three...

Did you know the key to building consistent restaurant management systemS starts with a simple group of spreadsheets that only take about 15 minutes a day to complete? And did you know that if you don't track this data, you're most likely losing money? Let’s talk about these spreadsheets...

Today's podcast episode topic centers around what kind of mindset shift you as a restaurant owner must follow to be the leader your restaurant needs to manage the incredible challenges our industry is facing. I'm excited to share with you how you can take control of what you can control and lead...

 Restaurant accounting and bookkeeping can be a nightmare. Many restaurant owners fall into the trap of trying to do everything themselves, including bookkeeping and payroll. But what if I told you, while you might be saving hundreds of dollars each month not paying for those services, that...

Managing a restaurant as an independent is difficult, especially when you are surrounded by a sea of chain competitors who seem to be successful without even trying very hard. What are they doing that makes them so successful? Why does it look so easy for them? Is it because they have a corporate...

Sometimes it feels like it’s getting harder and harder to make money in the restaurant industry as an independent restaurant. Well, that's because it is. You’re dealing with rising food and beverage costs, increased labor costs, a labor shortage, costs forced on you by third-party...

When it comes to managing your kitchen, what if I told you that one kitchen system can change your struggle with food cost and labor cost? I'm about to open your eyes to the power of a great prep system and the impact it can have on both your restaurant food cost and labor cost.

Let's get...

If you weren't fully aware of how many challenges there are in running a restaurant before, 2020 and 2021 were a big wake-up call. While there were product challenges, labor challenges, customer challenges, regulation challenges, and many more, the biggest challenge of them all was where you...