If I had a dollar for every restaurant owner who's asked me, “What should I have my restaurant managers do,” I would be a multi multimillionaire. If you're wondering the same thing, I’m going to answer this question for you. I can't wait to shine a spotlight on what you should be expecting from your...
You've heard of the Great Recession, but have you heard of the Great Resignation? The term describes the labor crisis we're suffering through here in 2021. And honestly, I don't see it changing in 2022 based on what I'm seeing today. What should you be doing today to attract and keep employees for t...
I don’t need to tell you about the labor crisis in the restaurant and hospitality industry. You’re living it day in and day out, running short-staffed or running with less-than-ideal employees. In fact, Restaurant Business reported in an online article entitled “Restaurant Workers are Quitting at Hi...
 Does restaurant accounting make you feel like you're 10 years old, sitting at your school desk and it was the first time you were asked to solve for X? Can you remember the feeling? Like, this has got to be a foreign language! For so many, all these years later, they still struggle to speak this la...
No matter how many years you've been in the restaurant industry, you see restaurant owners make the same mistakes all the time. Heck, maybe you've made some. I want to share with you the mistakes I see restaurant owners make all the time so you can avoid them.
Look, the restaurant business is ha...
Successful restaurant stories are important for other restaurant owners for inspiration, motivation and comfort. Today's topic centers around the story of one restaurant owner who I’ve talked to in the past. Emmy Barnick, owner of The Captain’s Cabin in Washburn, ND, made incredible changes to her b...
The major transformation restaurant owners have in working with me is the shift in their company culture. Have you heard people talk about company culture and how important it is? As a systems guy who helps restaurant owners have a life and make money, I can tell you the systems are the easy part. T...
Let’s talk about this crazy economy, or at least how crazy it is for owning a restaurant in today’s economy. I have good news: there is a solution to the madness. Watch this video for some motivation and hope to get through today’s economy.
Do you think things can get any crazier? We've been dea...
Today's podcast centers around restaurant development and technology. Now I want to tell you about our guest today, Anthony Amunategui, founder of CDO Group, an industry leader in providing a full range of outstanding construction, development and project management services. Anthony and CDO bring a...
Do you know what your ideal restaurant cost percentages are? Do you want to know the down and dirty numbers? Stay with me and I'll teach you what your ideal restaurant cost percentages should be.
I can take us down any number of paths, but before we go into key percentages like rent or comps, cr...
Every week I’m on calls with restaurant owners like you talking about their daily challenges, including the current staffing shortage. These calls – either discovery calls with restaurant owners looking for solutions or the members of my group coaching program – are a great way for me to keep my fin...
Restaurant customer service is everything in the hospitality industry. When done right, your guests have an experience that creates memories, which are only enhanced by your service. For this episode of The Restaurant Prosperity Formula, I talk with Jill Raff, a highly experienced customer experienc...
