If you don't believe me that your employees will tell anybody anything, I'm going to tell you right now they will. Recently, on a trip, I had a delay in the Austin airport on my way home, so I sat at the bar in a little burger restaurant. It turns out, it was a great place to eavesdrop on a...
I’m putting a flag in the ground: your restaurant is not a food business. It’s a hospitality business. If you tell people you are in the food business, then you’re telling them you provide the same thing as a gas station, which also sells food. Restaurants have the privilege to...
How to calculate restaurant food cost is one of the most frequently searched terms on YouTube. I even have several videos on my channel this topic. So why am I doing yet another video on food cost? Because you, my faithful followers, have been asking me to teach it using visual examples. This...
Why is it that as business owners and restaurant owners that it sometimes feels like accountants show us smoke and mirrors? A lot of restaurant owners don't know what the heck accountants are saying to us. They feel beholden to them but don't know what's going on. In this video I'm going to...
Your prosperity is my goal. Prosperity is at the core of what I coach restaurant owners, like you, to achieve. Prosperity is freedom from your restaurant when you want it, confidence in your business, confidence in your restaurant’s numbers, the ability to have a life outside the restaurant...
If you're a restaurant owner, and you want to be able to really take control of your food costs, you need to understand how important your point of sale system is to that journey. In this video I’m talking about mastering your restaurant food cost and giving you a quick-start guide to...
For some restaurant owners out there, the kitchen feels foreign. Sure, you know what you want your kitchen to create for your guests. You know how fast you like tickets to come out. You have a pretty good idea of where you want your food and labor cost to be, but unless you have a strong culinary...
In the demanding restaurant industry, it's easy to find yourself consumed by the day-to-day operations of your restaurant. There is so much to do every day from the small tasks like opening the restaurant and pulling the cash drawers to big tasks like hiring employees and calculating dollars per...
In my last video tip, I talked about proven strategies to boost restaurant performance. Now I want to talk about how to inspire restaurant managers to drive success so you can transform your business.
A great management team is an essential component of a successful restaurant. But even a good...
As a restaurant owner your success is wholly dependent on the success of your managers. I cannot stress this enough. Let me ask you: Why do you have managers? There is really only one answer to this question and that's to ensure the process is working. Let’s talk about unleashing your...
If you’re ready to use systems to improve your restaurant’s operations, service and profits, there is one person you must identify now – your implementer. This is a restaurant manager or restaurant employee who can serve as your right-hand person when it comes to implementing...
When it comes to mastering the art of delegation, I want to offer you five essential steps to effective and successful team empowerment. This is part two of a two-part tips series about the effectiveness of delegating, which I kicked off with “Unlock Your Restaurant's Full Potential: Master...
