Hold Restaurant Managers Accountable While Also Being Supportive Jan 16, 2024

Have often do you find yourself in the frustrating situation of dealing with a manager who seems to have dropped the ball after consistently performing well? Maybe their numbers are off, and you're contemplating their future with the team. To help you in this situation, I want to explore...

Continue Reading...
Meet a Shining Example of a Great Restaurant Systems Implementer Ep 89 Jan 10, 2024

When it comes to following restaurant systems every day, restaurant owners are notorious for falling down on the job. They are just too busy in other areas and they lose sight of the daily routine things that are required to keep systems working properly. Besides, the job of a restaurant owner...

Continue Reading...
How Restaurant Checklists Could Have Prevented this Bad Experience Jan 09, 2024

In the competitive world of restaurants, independent establishments often find themselves comparing their operations to the seamless efficiency of chain restaurants. Chains boast long lines of eager customers, consistent service, and minimal employee issues. However, the reality is that even...

Continue Reading...
Does Restaurant Labor Cost Belong in a Recipe Costing Card? Jan 02, 2024

The question of whether labor belongs in a recipe costing card is a frequent topic at my speeches, seminars, and workshops where I teach restaurant owners the ropes of managing their costs effectively. I want to answer this burning question and explore why labor should be kept separate from your...

Continue Reading...
Restaurant Owner Was Burnt Out Until She Signed Up for Restaurant Coaching Ep 88 Dec 27, 2023

Jesi Cline is a restaurant owner who started her business as a bakery specializing in cupcakes and custom wedding cakes. While she found success, she was working endless hours to keep up with orders and had no time to be strategic with her business. When COVID hit, she needed to pivot and...

Continue Reading...
Five Common Mistakes NEW Restaurant Managers Make Dec 26, 2023

Are you grappling with the challenge of finding and nurturing effective management within the confines of your restaurant's four walls? The allure of recruiting seasoned professionals from outside may seem tempting, promising to transform your operations into a lean, mean, and profitable machine....

Continue Reading...
Strategies for Navigating Wage Increases in the Restaurant Industry Dec 19, 2023

Do you remember the anxiety in the restaurant industry when the $15 minimum wage was looming? There was so much fear about how it might impact, and even destroy, businesses. Fast forward to today, with the advent of COVID-19 and the ongoing labor shortage in the United States, the landscape has...

Continue Reading...
Why Being Open to Learn Is Key in the Restaurant Business Ep. 87 Dec 13, 2023

What might be second nature to a seasoned chef, a manager or owner with decades of experience can be a revelation to someone just embarking on their restaurant journey. It's essential to remember that our industry, with its vast array of roles and responsibilities, doesn't have a universal...

Continue Reading...
The Digital Shift to Modernize Your Restaurant's Daily Systems Dec 12, 2023

In the ever-evolving landscape of the restaurant industry, one thing remains constant: the need for adaptability. While the fundamentals of running a restaurant haven't changed since their inception, there's a transformative force that has become indispensable for every successful establishment...

Continue Reading...
The 2024 Guide to Running a Successful Restaurant: Back to Basics Dec 05, 2023

 Running a successful restaurant depends on doing the basics right. I call it Restaurant 101. Let's take a step back to the basics with your 2024 guide to running a successful restaurant.

Restaurant success starts with restaurant 101

To kick things off, let's revisit Restaurant 101 –...

Continue Reading...
Tips and Insight to Steer Your Restaurant Business to Success Ep 86 Nov 29, 2023

As a restaurant owner and the leader of your business, it is common to feel as if it’s the universe’s job to throw roadblocks in your way to discourage you and impede your progress. I’m here to encourage you and point you toward practical, actionable solutions that will help you...

Continue Reading...
Essential Tactics to Control Restaurant Labor Cost Nov 28, 2023

Do you often find yourself feeling financially drained as your team's overtime hours accumulate on the proverbial time clock? Are you eager to take a bite out of these costs and boost your restaurant's profitability? If you answered yes to these questions, you're in the right place. Here are...

Continue Reading...